Global GovTech Case Studies
GovTech is transforming public services around the globe. Here are some high-level examples of exceptional GovTech initiatives that have made a significant impact with more to come form our cohort of active ventures in Scotland:
Case Study 1: Estonia’s e-Residency
Estonia, a world leader in digital governance, launched the e-Residency programme, allowing global citizens to start and manage a business online under Estonian government protection. This innovative initiative has revolutionised the way businesses operate, demonstrating the transformative power of GovTech.
Case Study 2: Singapore’s Smart Nation
Singapore’s Smart Nation initiative uses digital technology to enhance the lives of its citizens. From a unified digital identity to cashless payments and smart urban mobility, Singapore’s GovTech initiatives have significantly improved public services and the quality of life for its residents.
Case Study 3: New York City’s BigApps Contest
New York City’s BigApps Contest encourages developers, designers, and entrepreneurs to create innovative solutions to the city’s biggest challenges. This initiative has resulted in numerous successful GovTech ventures, driving innovation in public services.
Case Study 4: UK’s NHS App
The UK’s National Health Service (NHS) launched a mobile app that allows patients to book appointments, order repeat prescriptions, and view their medical records. This digital solution has improved healthcare services and patient outcomes, showcasing the potential of GovTech in the healthcare sector.
Case Study 5: Finland’s Education System
Finland’s education system leverages technology to enhance learning and student engagement. From digital learning platforms to AI-powered educational tools, Finland’s GovTech initiatives have transformed the learning experience.
We’re currently developing in-depth case studies that explore these initiatives further, providing insights into the challenges faced, the solutions developed, and the impact made. These case studies will be available on our website soon, so stay tuned!
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WhereismyTransport founded in Cape Town South Africa as a result of the co-founders spending too much time waiting for a delayed university shuttle, soon realising missing public transport information was a much bigger problem than one route.
The company has developed its data sets as a central source of high-quality mobility and location data for emerging markets, delivering solutions in Africa, Latin America, Southeast Europe, and Asia and is used to working with incomplete, poor-quality data. They have the world’s most complete and accurate data for Transit Data, Real-Time Alerts, Origin-Destination Data, and Point of Interest (POI) in emerging markets.
An Urban Planner has access to high-quality data on how people actually move when and where, transport plans can be based on evidence with integrated formal and informal transport systems datasets. This data set can be used for infrastructure evaluations, site selection and geo-marketing and as economic indicators. Use case examples are Atlas Ai using transit data in their Socioeconomic model of Dar es Salaam, Data-pop Alliance using transit data to understand how women use public transport in Lima and Mexico City.
The lessons for GovTech’s that are analytics and data based is that you can address a global market from any location. Transit data is a feature of many IOT (Internet of Things) city solutions; however, it is the integration of this data with other collaborators that unlocks a system-wide picture of city transport and economic systems.
Funding $28m, including Google, Napsters, SBI Investment, Cathay Innovation.
JADU based in Leicester with a team of 80 is a company that provides Customer Relationship Management (CRM) Websites and Forms that are accessible, responsive websites that facilitates effective self-service of Local Authority services. Their market is Local Authorities and Higher Education institutions around the world including one-third of UK Local Authorities and 80 Australian Councils.
JADU is an interesting GovTech as its products, websites and intranets could be described as generic acquired at the lowest possible price. JADU’s approach is deep understanding of customers’ needs which are twofold, the customers of the website and the administrators of the system, the product line is segmented into JADU Central and JADU Connect.
Focusing on JADU Central the key sales proposition is “Creating customer digital journeys just got easier” Customers benefits are low code, accessible templates on any device that are secure giving administrators more time to focus on customers rather than tools. Other benefits are user driven accessible websites, integration of forms and payments, multi-site delivery.
JADU has a partnership program which includes Konica Minolta, Hyland and NEC.
Some key learnings for GovTechs from the JADU story are valuable customer segments can be found in what appears to be generic product segments, have laser focus on customer benefits and ease of use, partners can be useful to distribute your product and you can build a GovTech customer base outside of your immediate geographical area.